Our Shipping Policy *Due to COVID-19, orders may be delayed. For more information about how we're responding to COVID-19, please read our health and safety notice. IN STORE & CURBSIDE PICKUP Order online and pick it up at one of our two store locations free of charge. You will be contacted when your order is ready for pickup. To see store locations, click here. Contactless Delivery Deliveries are handled by a third-party provider and we cannot guarantee contactless delivery. Estimated Delivery Times Delivery times will vary depending on the destination and the size and weight of your order. Small Item Delivery You do not need to be home to accept small item deliveries. Small items may be left at your door by our third-party shipping carriers. Large Item Delivery For barbecues, patio sets and other large items, you must be at home to accept your shipment. If you are not at home, a shipping notification card with further details will be left by our carrier. Shipping Costs Shipping costs will vary depending on the size and weight of your order and your shipping location.Shipping costs for in-stock items will be calculated while you are checking out prior to completing yourpurchase.Time-to-time we offer special promotions on shipping. Please check our promotions page for possiblecurrent offers. From time to time, we may offer FREE SHIPPING promotions. When free shipping is offered as a promotion, it will ONLY be applicable on orders shipped to Canadian provinces, excluding the Northwest Territories, Yukon Territory and Nunavut. We do not ship to PO Boxes Shipment to International Addresses Currently, we only ship within Canada. Order Tracking When you select one of our shipping methods, our third-party shipping carriers will provide you with an order tracking service. You will receive an email with your tracking number once your order has shipped. You can track your order through the carrier’s website. HAVE ANY QUESTIONS? CALL OUR EXPERTS OTTAWA WEST 613-728-1775 OTTAWA EAST 613-745-1273
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