The Fireplace Center and Patio has faithfully served the people of the Ottawa and Gatineau area since 1952. We are proudly family owned and have one of Canada’s largest showrooms with full product lines on display.
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Called today to get reassurance that my fireplace gas line was safe after my internet installation. Jenna was able to have the gas specialist reassure that I was ok! Thanks for the peace of mind! Great customer service! Thanks Jenna!
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M
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Very knowledgeable.
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Olwen S
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Fantastic experience here. Darren was patient and awesome at guiding my wife and I through the fireplace surround purchase process. We ordered stone to go around our fireplace, and they arranged purchase of the stone and installation. Would highly recommend.
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Colin M
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I bought a Big Green Egg at this store about 12 years ago. The Egg has a lifetime warranty but after 12 years who has a receipt? They checked their records, found my purchase, asked me for some photos and then started the warranty process. All of the cracked parts of my Big Green Egg were replaced with no hassles. Shout out to Sophia Kipin who was nothing but helpful and pleasant throughout the process.
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Kevin P
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Lots of models on display across the whole spectrum of brands and budgets. Knowledgeable staff. Attentive and willing to answer all questions. Obviously they want to sell the expensive units with all the bells and whistles but equally happy to sell me a more budget friendly unit too. I bought a 🇨🇦 made Napoleon and kept it under $1000. You can easily spend $5000, $6000 on some units. Crazy!
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Mike M
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Outstanding customer service. They go above and beyond to help. My appreciation to Carter!
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Michael
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I ordered a Gas Fireplace Insert in Early February to replace my old fireplace which was no longer repairable, due to age and unavailability of parts. My Sales Consultant was Michael Staughton and when we explained what we needed, he told us about our various options. We ended up getting 3 different estimates from Michael, before coming to a decision. Through it all, Michael was very patient with us and at no time did we feel like we were being pressured into anything. The installation was done on March 19/26 by Burke and Joel and we coulldn't be happier. The installers layed down mats to protect our floors, took out the old fireplace to dispose of and vaccumed and cleaned up when they were done. They took extra care around the furniture and walls so as not to cause any scratches etc. Through it all they were both very pleasant and polite and answered questions that I had. Burke made sure that I knew how to use the remote control, before leaving. All in all, a great experience from everyone and I would recommend them.
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Robert G
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Wow amazing store everyone is so great!!!
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Damen M
Welcome to The Fireplace Center & Patio Shop, a Harding company. You’re in the right place with the same trusted team, specializing in fireplaces, grills, outdoor heating, and patio furniture.
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