Service & Installation
We have been providing installation and service for decades to the Ottawa and surrounding areas. Our licensed gas technicians and installers are professional, knowledgeable, friendly and efficient.
We offer service, delivery, parts
and installation on product lines including:
Frequently Asked Questions
We have been providing installation and service for decades to the Ottawa and surrounding areas.
Fireplace Repair
Why should you have regular maintenance done on your gas fireplace and what does that entail?
A gas fireplace should be maintained on a yearly basis just like your furnace or air conditioner to
ensure it is running safely and at it’s fullest potential.
What to expect during maintenance service:
- Perform an overall visual inspection of your fireplace
- Clean the firebox and glass
- Clean the logs
- Perform ember reconstruction
- Inspect the burners for wear and cracks
- Clean and inspect the pilot assembly
- Check the overall electrical components
- Test the blower motor fan (if applicable)
- Check the flame characteristics and colour
- Relight the pilot light
- Confirm all safety functions are working properly
- Check for gas leaks around connections at the fireplace
- Ensure that no carbon monoxide is leaking into your home
- Perform a check on all fireplace functions
- Perform a full safety check
*Please note, we are unable to service Temcp fireplaces.
No Travel Costs
The Fireplace Center and Patio Shop prides itself on not charging our Ottawa area customers for travel but only for actual work time in a client’s home (minimum 1 hour).*
*If you live further than 30km from our Carling Avenue location, you may be subject to nominal fees.
We Are Licensed in Quebec
Do you live in Quebec? We are fully licensed to install gas appliances in Quebec.
Régie du Bâtiment du Québec, RBQ# 8111-0751-21
