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KANATA
200 Nipissing Ct, Kanata ON K2T ON7
613-831-5056
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SHOWROOM HOURS
Monday - Saturday 10:00 AM - 5:00 PM
Sunday Closed
OTTAWA WEST
1722 Carling Avenue, Ottawa, ON K2A 1C7
613-745-1273
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SHOWROOM HOURS
Monday - Saturday 10:00 AM - 5:00 PM
Sunday Closed
OTTAWA EAST
1452 Cyrville Road, Gloucester, ON K1B 3L9
613-728-1775
Get directions
SHOWROOM HOURS
Tuesday - Saturday 10:00 AM - 5:00 PM
Sunday - Monday Closed
KANATA
200 Nipissing Ct, Kanata ON K2T ON7
613-831-5056
Get directions
SHOWROOM HOURS
Monday - Saturday 10:00 AM - 5:00 PM
Sunday Closed
OTTAWA WEST
1722 Carling Avenue, Ottawa, ON K2A 1C7
613-745-1273
Get directions
SHOWROOM HOURS
Monday - Saturday 10:00 AM - 5:00 PM
Sunday Closed
OTTAWA EAST
1452 Cyrville Road, Gloucester, ON K1B 3L9
613-728-1775
Get directions
SHOWROOM HOURS
Tuesday - Saturday 10:00 AM - 5:00 PM
Sunday - Monday Closed
Trustindex verifies that the original source of the review is Google. Very knowledgeable.Posted on Google Olwen STrustindex verifies that the original source of the review is Google. Fantastic experience here. Darren was patient and awesome at guiding my wife and I through the fireplace surround purchase process. We ordered stone to go around our fireplace, and they arranged purchase of the stone and installation. Would highly recommend.Posted on Google Colin MTrustindex verifies that the original source of the review is Google. I bought a Big Green Egg at this store about 12 years ago. The Egg has a lifetime warranty but after 12 years who has a receipt? They checked their records, found my purchase, asked me for some photos and then started the warranty process. All of the cracked parts of my Big Green Egg were replaced with no hassles. Shout out to Sophia Kipin who was nothing but helpful and pleasant throughout the process.Posted on Google Kevin PTrustindex verifies that the original source of the review is Google. Lots of models on display across the whole spectrum of brands and budgets. Knowledgeable staff. Attentive and willing to answer all questions. Obviously they want to sell the expensive units with all the bells and whistles but equally happy to sell me a more budget friendly unit too. I bought a 🇨🇦 made Napoleon and kept it under $1000. You can easily spend $5000, $6000 on some units. Crazy!Posted on Google Mike MTrustindex verifies that the original source of the review is Google. Outstanding customer service. They go above and beyond to help. My appreciation to Carter!Posted on Google MichaelTrustindex verifies that the original source of the review is Google. I ordered a Gas Fireplace Insert in Early February to replace my old fireplace which was no longer repairable, due to age and unavailability of parts. My Sales Consultant was Michael Staughton and when we explained what we needed, he told us about our various options. We ended up getting 3 different estimates from Michael, before coming to a decision. Through it all, Michael was very patient with us and at no time did we feel like we were being pressured into anything. The installation was done on March 19/26 by Burke and Joel and we coulldn't be happier. The installers layed down mats to protect our floors, took out the old fireplace to dispose of and vaccumed and cleaned up when they were done. They took extra care around the furniture and walls so as not to cause any scratches etc. Through it all they were both very pleasant and polite and answered questions that I had. Burke made sure that I knew how to use the remote control, before leaving. All in all, a great experience from everyone and I would recommend them.Posted on Google Robert GTrustindex verifies that the original source of the review is Google. Wow amazing store everyone is so great!!!Posted on Google Damen MTrustindex verifies that the original source of the review is Google. Great experience with the Fireplace centre. We had never used them before, but they were recommended by the neighbours and they were right! Excellent service start to finish. They were flexible with our ever changing schedule due to contractors and whatnot, the installers did an awesome job, where professional and extra care not to scratch up our stone harth or the unit itself. We honestly walked in not knowing anything about what we wanted or needed, just knew we wanted to replace our fireplace from wood to gas, and they walked us through the whole process. I would recommend for sure!Posted on Google Joe E

