The Fireplace Center and Patio has faithfully served the people of the Ottawa and Gatineau area since 1952. We are proudly family owned and have one of Canada’s largest showrooms with full product lines on display.v
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Wow amazing store everyone is so great!!!
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Damen M
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Great experience with the Fireplace centre. We had never used them before, but they were recommended by the neighbours and they were right! Excellent service start to finish. They were flexible with our ever changing schedule due to contractors and whatnot, the installers did an awesome job, where professional and extra care not to scratch up our stone harth or the unit itself. We honestly walked in not knowing anything about what we wanted or needed, just knew we wanted to replace our fireplace from wood to gas, and they walked us through the whole process. I would recommend for sure!
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Joe E
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We would like to thank Darren for going the extra mile for us. Great customer service and we greatly appreciate his help when it was needed.
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Vinette F
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We are a long-time customer of The Fireplace Centre who installed our gas fireplace approximately 10 years ago and who now service it every year before the winter season. Today, we noticed one of their service vans across the street at our neighbour's house. Because we had a technical question about our fireplace, I went over to the van and spoke with the driver, "Michael". I asked him if he had a moment to take a quick look at our fireplace for us and advise us on something. Because the neighbour was not yet ready for him, he came over right away and within a few minutes our issue was resolved. I had even suggested that we would pay for the service but he declined. Michael was great. He was extremely friendly and knowledgeable, and he addressed our issue in a most professional manner. We would like to thank Michael, and because of the great service we receive from TFC, and exemplified by Michael, we will continue to use them for our fireplace needs. Many thanks!
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Witold M
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I wish there were more than five stars!
Our experience with these fine folks has been very positive. From the initial visit to speak with Darren, who is honest, transparent and not pushy at all, we knew this was the right choice. With every decision we took, we felt informed and supported, and that our interests were a priority.
We had an old fireplace removed and replaced by a new one and we could not be happier with the result. A shout out to the crew Led by David and Kevin as well as Mike and Damen (also Steve and Sanford) who did an exceptional job with great attention to details.
We also got a gas BBQ that was delivered and installed along with a gas line. Initially, it was not meeting expectations and that is where Jessie, as well as Darren, really shined. They listened to our concerns, examined them thoroughly and even involved the manufacturer (all within a very short time), and not once made us feel bad about any of it. To the contrary, they were supportive and we felt they really had our backs. Very soon after, those concerns were addressed and resolved in an efficient, satisfactory and pleasant manner.
It was our first time doing business here, but certainly not the last. Thank you to the team who were all kind, good-natured, and great at what they do.
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Ahmad L
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technician Dal serviced the gas fireplaces at two of our family members’ homes. He arrived promptly, diagnosed problems with the equipment, remedied the problems efficiently and the fireplaces both functioning well and looking great. Recommend Dal’s work.
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Kate H
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The Fireplace Center & Patio Shop team is always great to work with. They showcase Station Grill outdoor kitchens beautifully and help clients imagine how these spaces can enhance their homes. Professional, friendly, and a trusted partner we truly value.
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Guillaume P
Trustindex verifies that the original source of the review is Google.
Excellent job, dealt with many problems with the houses original problems, and repaired and fixed things. Installers were hard workers, did a great job, and got the job done. Left a few suggestions on what to do next, and were polite.
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Alan W
Welcome to The Fireplace Center & Patio Shop, a Harding company. You’re in the right place with the same trusted team, specializing in fireplaces, grills, outdoor heating, and patio furniture.
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