About us
TRUST OUR EXPERTISE
The Fireplace Center and Patio has faithfully served the people of the Ottawa and Gatineau area since 1952. We are proudly family owned and have one of Canada’s largest showrooms with full product lines on display.
RAVE REVIEWS
Check our verified Google reviews
Trustindex verifies that the original source of the review is Google. The Fireplace Center & Patio Shop team is always great to work with. They showcase Station Grill outdoor kitchens beautifully and help clients imagine how these spaces can enhance their homes. Professional, friendly, and a trusted partner we truly value.Posted on Guillaume PTrustindex verifies that the original source of the review is Google. Excellent job, dealt with many problems with the houses original problems, and repaired and fixed things. Installers were hard workers, did a great job, and got the job done. Left a few suggestions on what to do next, and were polite.Posted on Alan WTrustindex verifies that the original source of the review is Google. J'ai supert aimer mon expérience je doit remercier Dakota morgan le gérant et vendeur ils a répondu à tout mais question avec une tres grande expérience et connaissance des produits ils ma tout de suite mis en confiance je recommande tres fortement cette endroit que ce soie pour l'achat de bbq ou de foyer intérieur ou extérieur sais l'endroit à aller merci DakotaPosted on Martin LTrustindex verifies that the original source of the review is Google. I went to the Fireplace centre on Carlingwood Avenue. I can’t say enough about this store. They were excellent in helping me pick out our new electric fireplace and the service person that came to install it measure, etc.. His name was Steve and all I can say is they better never let him go because he was excellent, friendly calm just such a nice person and I felt completely at ease with him. He certainly knew what he was doing Right from the start. when I visited the showroom, I was met by Darren, he was excellent and helping me pick out my fireplace showing me the different options I could have. I have nothing bad to say about the Store. They are superb and I would highly recommend them.Posted on Susan MTrustindex verifies that the original source of the review is Google. I wish there were more than five stars! Our experience with the fine folks has been very positive. From the initial visit to speak with Darren, who is honest, transparent and not pushy at all, we knew this was the right choice. Every decision we took, we felt informed and supported and that our interests were a priority. We had an old fireplace removed and replaced by a new one and we could not be happier with the result. A shout out to the crew Led by David and Kevin as well as Mike and Damen (also Steve and Sanford) who did an exceptional job with great attention to details. We also got a gas BBQ that was delivered and installed along with a gas line. Initially, it was not meeting expectations and that is where Jessy, as well as Darren, really shined. They listens to our concerns, examined them thoroughly and even involved the manufacturer (all within a very short time), and not once made us feel bad about any of it. To the contrary, they were supportive and we felt they really had our backs. Very quickly after, those concerns were addressed and resolved in an efficient, satisfactory and pleasant manner. It was our first time doing business here, but certainly not the last. Thank you to the team who were all kind, good-natured, and great at what they do.Posted on Ahmad LTrustindex verifies that the original source of the review is Google. I recently had the opportunity to work with the amazing folks at the Fireplace Center (Carling) for a big living room overhaul. My project began by speaking with Rod who was excellent with communication, and an absolute pleasure to deal with, start to finish. Within four days of the start of the project, walls were removed and patched, an old gas fireplace removed, and a gorgeous new standing Jotul gas unit was installed. Dal handled the fireplace install within the first day, while Mark handled the wall removal and new drywall over a few days. Both of these gentlemen were a treat to work with. Kind, respectful, professional, and so talented! Mark also tidied up after each day so my living room was still usable in the evenings despite the big project going on. I wouldn't hesitate to recommend the Fireplace Center for any of your fireplace needs - they'll work with you and your budget to make your vision a beautiful reality. Thank you so much to the entire amazing team!Posted on Yaz NTrustindex verifies that the original source of the review is Google. Great customer service! They had the replacement side burner grill in stock but since my BBQ was an older model it didn’t fit exactly. The staff found a spare one that fit mine perfectly. They could have said, ´sorry, can’t help you’ but they took the extra effort to make it right. Much appreciated!Posted on G GTrustindex verifies that the original source of the review is Google. Sanford came out to our place about a year ago (took me a while to get around to dropping a review). He was professional, courteous and willing to patiently answer all my questions about our fireplace. He got it cleaned up and serviced, and it's been working great.Posted on TheMadmanntis
