The Big Green Egg has been a feature of the Fireplace Center and Patio Shops in Ottawa for many years and our staff have wealth of experience of using and maintaining the Big Green Egg in the Ottawa climate. Below are a few of the more common questions. If you don't see an answer to your question about the Big Green Egg please contact one of our Ottawa stores where one of our experts will be happy to assist you.
How do I adjust the Big Green Egg to reach a given temperature and then maintain it?
I still cannot get the temperature of my Big Green Egg above 350°F. What could I be doing wrong?
Am I doing something wrong if I open my Big Green Egg and flames come out?
There is a gap between the dome and base of my Big Green Egg and smoke is leaking out. How can I correct this?
What are the procedures for replacing a worn gasket in my Big Green Egg?
One of the Big Green Egg's ceramic pieces has a crack. What should I do?
Mould has grown in my Big Green Egg. How can I remove it safely?
What can I do to keep my Big Green Egg wood table free from grease and food stains?
1722 Carling Avenue,
Ottawa, ON. K2A 1C7
Fax: 613 729 0445
Email: Click to email Fireplace Center West