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1722 Carling Ave, Ottawa
613 728 1775
1452 Cyrville Rd, Ottawa
613 745 1273
 

Service Dept Hours

 

For best possible service call Heather on 613 728 1775 ext 619 between 8am - 4pm, Monday - Friday

For store hours....

 Good to Know?
Gas Utilities recommend Gas Fireplaces are serviced annually to maintain safety and efficiency.
Book your service today!
 

Wood energy certification

"Just wanted to take the time to thank your company and one of your employees (Heather)... She gave help and honesty and we want to let you know if we ever need services of a company for our fireplace, we'll be sure to contact her."
 
Thanks.
 
Loree-Ann
Ottawa

Installation, Service and Parts

 
For nearly 60 years, The Fireplace Center and Patio Shop has provided exemplary customer service commensurate with a family owned business that takes pride in an enviable reputation . Whether you require the installation of your new fireplace, awning and hot tub, or service or spare parts for an existing appliance you can rest assured that we have the requisite skills, knowledge and experience required. Simply advise our team of the product of interest and let our friendly and knowledgeable staff take care of the rest.
 

For a brief overview of the services we offer peruse the list below, for a comprehensive list why not call or drop by one of our stores:

    • Furnace and air conditioning sales advice and installation (Wylie, the head of our HVAC team has over 25 years of HVAC design & installation experience)
    • Natural gas, propane, wood, wood pellets and electric products installation, service and parts
    • Complete refacing of existing fireplaces
    • Retractable and fixed awning installation
    • Beachcomber Hot Tubs delivery, installation, service and water testing 
    • Patio furniture delivery and set up
    • B.B.Q.'s installation, service and parts including natural gas line installation
     
    All work is fully insured and completed by W.E.T.T certified, factory trained technicians and licensed gas fitters to ensure your safety and peace of mind.
    It is recommended by the gas authorities that all gas appliances are serviced on an annual basis to ensure safety & proper performance.
    Maintenance of the fireplace includes checking gas components, door seals, safety switches cleaning of firebox & glass.
    Some manufactures will void warranty if appliance is not maintained regularly by a qualified technician
    The Fireplace Center prides itself on not charging for travel but only for actual work time in client’s home. Compare our rates, you will be pleasantly surprised how much you will save.
 
 
Fireplace center

 

Below is a by no means exhaustive list of the Fireplaces that the technicians at The Fireplace Center and Patio Shops are trained and equipped to service:

Archguard
CFM
Continental
Dimplex
Envirogas
Harmon
Hearthstone
Heat N Glo
Heatilator
Hunter
ICC Chimney
Instaflame
Jotul
Kingsman
Kozi
Kozy Heat
Lennox
Majestic
Marquis
Martin
Mendota
Monessen
Napoleon
Northern Flame
Pacific energy
Quadrafire
Regency
RSF
Security
Selkirk
Superior
Town and Country
Valor
Vermont Castings
Waterford
Whitfield

If you don't see your fireplace manufacturer here, don't worry. we've probably seen that too.
If you are in need of spares, repair or service of your fireplace in Ottawa or the Outaouais then The Fireplace Center and Patio Shop is the place to call (subject to availability and manufacturers obsolescence beyond our control)
In addition we supply natural gas conversion kits and install gas lines, flues and full service design and finishing service for fireplace surrounds.